Refund policy

RETURNS AND EXCHANGES POLICY

All purchases are final, however, T-Dub's will gladly allow any full priced item purchased to be exchanged within 7 days of receiving as long as it has not been damaged, washed or worn. The exchanged merchandise must be accompanied by original sales receipt and tags attached in place.

*ALL SWIM SALES ARE FINAL.*
*ALL SALE/DISCOUNTED ITEMS ARE FINAL. (including Flash Sales and Promo codes)*

Here are the steps to take to make an exchange:

• Within 7 days of receiving the merchandise contact T-Dub's by emailing: jessica@tdubs.biz

 
If your exchange is within the guidelines listed above, we will email you within 2 business days after receiving your email authorizing approval.

• Once you have been authorized to make your exchange, send back the items you wish to exchange to the below address making sure it is postmarked within 10 days of receiving the merchandise. Please make sure to include your original receipt, tags attached, sanitary liners in place, and poly bags. We will not accept merchandise sent to us that was not postmarked within 10 days of receiving the purchase.

• Once we have received your return and it has been approved, you will be notified by email. You will receive an additional email with a store credit promo code. The credit includes the cost of the product and tax, but excludes shipping.

• There is no guarantee we will have your desired exchange piece in the desired size or color, but you can use the credit promo code to purchase any new size/style/color you desire that's in stock and the credit never expires until it's been fully used.


T-Dub's Mercantile
C/O Returns
299 Atlantic Blvd
Suite 1
Atlantic Beach, FL 32233


T-Dub's Mercantile does not offer refunds. 

By placing an order with T-Dub's, you are agreeing to our returns and exchanges policy.